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JCirri  





Joined: 04 Feb 2006
Posts: 4576

PostPosted: Fri Nov 23, 2007 12:58 pm    Post subject: Clear your ScoreHero cookies if you cannot login! Reply with quote

I made some changes to the way cookies are stored and your old ones will no longer work.

This change allows you to switch between these forums and the ScoreHero Rock Band forums without having to login again and topics will no longer be "marked as read" all the time. Sorry for the inconvenience, it was the only way to make cookies compatible across the domains.

Note: If you're having this problem, you will need to delete cookies for scorehero.com, www.scorehero.com, and rockband.scorehero.com, if they exist.
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Last edited by JCirri on Fri Apr 18, 2008 3:30 am; edited 7 times in total
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crazymonkey841  





Joined: 09 Oct 2007
Posts: 1183
Location: South Jersey

PostPosted: Fri Nov 23, 2007 2:46 pm    Post subject: Reply with quote

Good to hear were making progress! Great job managing the two sites
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ViPeR6  





Joined: 03 Sep 2007
Posts: 1618

PostPosted: Fri Nov 23, 2007 3:18 pm    Post subject: Reply with quote

For some of those less computer-oriented, heres a guide on how to delete cookies directly from microsoft support:
http://support.microsoft.com/kb/278835
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Tala  





Joined: 26 Apr 2007
Posts: 861
Location: Nova Scotia, Canada

PostPosted: Fri Nov 23, 2007 3:41 pm    Post subject: Reply with quote

Ohhh, that's what was wrong xD.
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CoolMotion  





Joined: 16 May 2007
Posts: 1097
Location: Ohio, USA

PostPosted: Fri Nov 23, 2007 5:24 pm    Post subject: Reply with quote

i did that but it still wont let me login. its weird because im logged in on the forums but i cant get to my scores...[/url]
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SuperDave  





Joined: 16 Apr 2007
Posts: 451
Location: Ontario, Canada

PostPosted: Fri Nov 23, 2007 5:33 pm    Post subject: Reply with quote

lol, I was just about to go to bug reports to let people know to clear their cookies if they had trouble logging in... guess that was already the announced solution :P.

Well if anyone is using Firefox the way to do it is to go to Tools --> Clear Private Data... then check the "Cookies" box. Make sure to uncheck everything else so that you don't lose your cache and passwords and stuff. This cleared it up for me... hopefully this helps.
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ricecake  





Joined: 17 May 2007
Posts: 1890
Location: Linthicum Heights, MD

PostPosted: Fri Nov 23, 2007 5:51 pm    Post subject: Reply with quote

SuperDave wrote:
Well if anyone is using Firefox the way to do it is to go to Tools --> Clear Private Data... then check the "Cookies" box. Make sure to uncheck everything else so that you don't lose your cache and passwords and stuff.

Even easier (at least in terms of not losing your cookies for other sites): Tools --> Options... --> Privacy tab --> Show Cookies... then scroll down and click on the scorehero.com folder and click the "Remove Cookies" button. Repeat for rockband.scorehero.com if necessary.
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Guitartrooper  





Joined: 05 Sep 2007
Posts: 668
Location: Houston, Texas

PostPosted: Fri Nov 23, 2007 6:44 pm    Post subject: Reply with quote

i was wondering how the hell i could log on, thanks for the info
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Phenomenon  





Joined: 24 Jun 2007
Posts: 928
Location: Cookeville, TN

PostPosted: Fri Nov 23, 2007 6:47 pm    Post subject: Reply with quote

I was freaking out, I thought I got banned.

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Finalizer  





Joined: 18 Apr 2007
Posts: 1413

PostPosted: Fri Nov 23, 2007 6:48 pm    Post subject: Reply with quote

I tried deleting all my cookies, but it still wouldn't let me log in. I then tried deleting all my browsing history (IE7 user), and that did the trick.
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Oh snap son | Finalizer's Custom charts | Attention Internet: Before you use the word "Awesome", consider using this first.
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M002  





Joined: 01 Aug 2007
Posts: 370
Location: Westhampton, Suffolk County, Long Island, NY, U.S.A. Earth, Solar System, Milky Way, Universe 1

PostPosted: Fri Nov 23, 2007 6:53 pm    Post subject: Reply with quote

awesomly enough I was never logged out
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Eastwinn  





Joined: 12 Jul 2007
Posts: 2853
Location: Anne Arundel County, Maryland

PostPosted: Fri Nov 23, 2007 6:58 pm    Post subject: Reply with quote

Finalizer wrote:
I tried deleting all my cookies, but it still wouldn't let me log in. I then tried deleting all my browsing history (IE7 user), and that did the trick.


Thank you SO much! That's exactly what happened to me.
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batteryacid1234  





Joined: 24 Sep 2007
Posts: 27
Location: Gergorge, I met the devil down there.

PostPosted: Fri Nov 23, 2007 6:59 pm    Post subject: Reply with quote

I can log in and everything, but I still can't access my scores, what is wrong?
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mct  





Joined: 27 May 2007
Posts: 1018
Location: Illinois

PostPosted: Fri Nov 23, 2007 7:01 pm    Post subject: Reply with quote

Maybe this should be on the front page of the Rock Band site too because I didn't notice it right away because I was over there.
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batteryacid1234  





Joined: 24 Sep 2007
Posts: 27
Location: Gergorge, I met the devil down there.

PostPosted: Fri Nov 23, 2007 7:06 pm    Post subject: Reply with quote

Ok, now I can't login on the main page but I can on the forums by following instructions from microsoft to make sure there weren't any text files.
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